Common questions
Straight answers about cost, timelines, ownership and what I need from you.
What does the security checkup involve? Do you hack my systems?
No hacking. The checkup is a friendly, non-invasive review we do together, with your permission: I look at how your accounts, email, website, backups and Wi-Fi are set up, then give you a written report with a simple fix list. Nothing is changed without your OK.
Do you have a referral program?
Yes. If you send a business my way and they book a Starter website or bigger, you get a free Scam & Phishing Training session for you and your staff (a $150 value). They just need to put your name in the "Who referred you?" box on the quote form. There's no limit on how many businesses you can refer.
How do parts work for repairs, upgrades and builds?
I'll send you a parts list with links that fits your budget. You order the parts yourself and have them shipped to you, so the receipts and manufacturer warranties are in your name. Then I build or install everything for the labor fee, plus applicable sales tax. If a part arrives dead or fails later, I'll help with the warranty claim. Installing a replacement part is billed at my normal labor rate.
Do I own my logo and brand files?
Yes. Once your project is paid in full, the final logo and brand files are yours to use anywhere: signs, shirts, social media, vehicles, you name it.
Do I own my website?
Yes. Your domain is registered in your name, and when the project is paid in full you own the content and design. If you ever leave, I'll help move everything over.
How long does it take?
Most Starter sites are live in 1–2 weeks and Business sites in 2–4 weeks. The biggest factor is how quickly I get your photos, logo and text.
Do I have to buy a care plan?
No. Care plans are optional. Without one, changes after launch are billed at $40/hour.
What do you need from me?
Your logo (if you have one), photos of your work, your hours, services and prices, and any text you'd like on the site. If you need help with the words, I can write them.
I already have a Facebook page. Why do I need a website?
Facebook is great for posts, but a website shows up in Google searches, looks more established, and lets you take orders your way. Your Facebook page can link to it.
Do you work outside Alexandria?
Yes. I work with businesses all over Central Louisiana, including Pineville, Natchitoches and nearby towns, and I can work remotely with anyone.
Ready for a website that works for you?
Tell me about your business and I'll send you a free quote within one business day.
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